MERI GUSTINA; DIGA PUTRI OKTAVIANE; WAHIB ASSYAHRI. Analisis Kualitas Pelayanan pada Aspek Tangible dan Reliability di Dinas Pemadam Kebakaran dan Penyelamatan Kota Bukittinggi. Journal of Public Administration and Management Studies, [S. l.], v. 3, n. 2, p. 73–79, 2025. Disponível em: https://journal.umnyarsi.ac.id/index.php/JPAMS/article/view/278. Acesso em: 10 feb. 2026.